Not only does Progressive disgust me, but insurance folks in general are annoying me. Why? Because no one has come out to state the obvious: this was a disaster and is unacceptable. After posting about this last month, I wrote…
Posts Categorized In: Claims
10 Things Insurers Can Do To Keep Customers
I have recently had two clients pull their insurance from their insurer and place it with a different company. Both clients were very dissatisfied with the service they received for the payment of their cars and their medical bills. (Both…
Refunds from Farmers Insurance
Farmers’ Insurance has agreed to refunds for its horrible “Use it or Lose it” program. A blurb: Farmers Insurance Group has agreed to pay $3.4 million in fines and customer refunds to settle complaints that the insurer unjustly raised premiums…
Progressive Insurance Disgusts me
This is one of those stories that I wish I did not have to read. However, once I read it, I had to share it with you. Progressive Insurance’s CEO is sorry for spying on a couple IN CHURCH! What?…
Why do they want a statement so soon?
Have you ever wondered why the insurance company wants a recorded statement so soon after an auto accident? They say it is all about customer service. But, is it? Nope. Not by a long shot. Why do they want a…
How did they do that?
A Boston man pled guilty in a glass eating scheme. Apparently, he and his wife were going to different establishments, eating glass, and then making insurance claims. How do people like this get caught? It really is quite easy. When…
Want a good laugh?
And it is at the expense of lawyers? You can read The Party of the First Part. This website is from author Adam Freedman. A bit about him: Adam Freedman is the author of the “Legal Lingo” column for the…
Property Damage Estimates
Please do not just take the insurance company estimate and assume it is right. It may not be. I recently had a client who had an estimate from her insurance company. The insurance company wanted to repair the bumper on…
Do you have a MIST case?
Do you even know what MIST means? Probably not. MIST cases are an acronym for: Minimum Impact Soft Tissue The “minimum impact” part usually means there is less than $1,500 in damage to your car. This does vary by insurance…
Reimbursement of your health insurer
Thankfully, we do not live in Texas. The Texas Supreme Court recently ruled that when a plaintiff sues a defendant, the plaintiff’s health insurer gets reimbursed before the plaintiff. So, you pay those health insurance premiums in Texas, you use…