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Blog

State Farm Can’t Use Database

October 9, 2007 by Jonathan Stein

A Colorado Court of Appeal has ruled that State Farm cannot exclusively use a computer database to determine reimbursement of medical bills. In the case, State Farm unilaterally reduced the medical bills because its database said the charges were higher…

Categories: Auto Insurance, Claims, Insurance Operations, Personal Injury

California Debt Blog: Collecting on a debt past the statute of limitations

October 5, 2007 by Jonathan Stein

I have talked about this before. The statute of limitations provides a certain time for a debt collector to collect on a debt. In California, it is generally four years on a debt. So, at four years and 5 days,…

Categories: FDCPA, Legal Process, Rosenthal FDCPA

Kentucky Jury Deciding McDonald’s Strip Search Case

October 4, 2007 by Jonathan Stein

Fascinating story out of Kentucky. An 18 year old McDonald’s employee claims she was made to strip when a caller identified himself as a police officer. The call was a hoax. The employee blames McDonald’s for not telling employees that…

Categories: Current Affairs, Law

The value of a good broker

October 3, 2007 by Jonathan Stein

Its that time of year for me – insurance renewal time. In the past, I would spend a few hours calling around to agents trying to see who had the best deal. Not this year! I am letting my broker…

Categories: Auto Insurance, Consumer Issues, Homeowners Insurance

Med Pay Insurance

October 2, 2007 by Jonathan Stein

Medical payments insurance, commonly called med pay, is under closer scrutiny these days. Why? Because insurers want you to reimburse them when you collect damages from the third party. Of course, you do not want to pay them back. The…

Categories: Auto Insurance, Claims, Current Affairs, Personal Injury

More on Progressive

September 26, 2007 by Jonathan Stein

Not only does Progressive disgust me, but insurance folks in general are annoying me. Why? Because no one has come out to state the obvious: this was a disaster and is unacceptable. After posting about this last month, I wrote…

Categories: Auto Insurance, Claims, Current Affairs

Another Contractor Sting

September 25, 2007 by Jonathan Stein

When you hire a contractor, make sure you do your homework. The Contractor State License Board just ran another sting in the Central Valley of California. This time they found contractors who tricked homeowners into pulling permits that relieves the…

Categories: Consumer Issues, Current Affairs

10 Things Insurers Can Do To Keep Customers

September 13, 2007 by Jonathan Stein

I have recently had two clients pull their insurance from their insurer and place it with a different company. Both clients were very dissatisfied with the service they received for the payment of their cars and their medical bills. (Both…

Categories: Auto Insurance, Claims, Consumer Issues, Current Affairs, Insurance Operations, Law, Personal Injury

California Debt Blog: $47 debt leads to federal case

September 13, 2007 by Jonathan Stein

Yes, a $47 debt has become a federal case. Sad, but true. NCO allegedly called the plaintiff’s underage neighbor, called the plaintiff’s boss and generally harassed him. I find this particularly amusing since I just had a debt collection company…

Categories: FDCPA, Legal Process, News

California Debt Blog: FTC Warns Lenders About Ads

September 12, 2007 by Jonathan Stein

The FTC has warned lenders about potentially deceptive advertisements as it relates to the cost of loans. There is nothing shocking here. About 200 companies were told about “potentially deceptive” ads. While this is focusing on home loans, all borrowers…

Categories: Credit, News

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