Apparently, Allstate thinks that both a judge and the MO Supreme Court do not know what the law is. Or, at least, that is the position they are taking. In September, Allstate was ordered to turn over documents in a…
Posts Categorized In: Insurance Operations
Interesting Results
For those of you who do not know, I have the ability to look at statistics on this blog. I can see the number of visitors and what they are looking at. The number of visitors is a bit of…
Flimsy Bumpers Cause Damage
A report from the LA Times is fascinating to me. Flimsy bumpers on cars are causing an awful lot of damage in 3mph accidents. Apparently, design issues are part of the problem. The Insurance Insitute for Highway Safety, an auto…
Health Net Fined
From another source: California officials fined Health Net Inc. $1 million Thursday for misleading state investigators about employee bonuses linked to policy cancellations. The insurer acknowledged last week that it had set goals for employee performance and cost saving based…
Cancellations on the rise
Insurer cancellations are on the rise. This is probably not news to those living in hurricane prone areas such as Florida or Texas. But, insurers are also cancelling policies in NY and Connecticut. Huh? Some legislators are calling it a…
Allstate bullied people?
I know. This is surprising. A former manager at Allstate testified in a trial in Kentucky that Allstate bullied people into taking low ball settlement offers. A summary: A former casualty manager for Allstate Insurance Co. testified last Thursday that…
State Farm Can’t Use Database
A Colorado Court of Appeal has ruled that State Farm cannot exclusively use a computer database to determine reimbursement of medical bills. In the case, State Farm unilaterally reduced the medical bills because its database said the charges were higher…
10 Things Insurers Can Do To Keep Customers
I have recently had two clients pull their insurance from their insurer and place it with a different company. Both clients were very dissatisfied with the service they received for the payment of their cars and their medical bills. (Both…
Why do they want a statement so soon?
Have you ever wondered why the insurance company wants a recorded statement so soon after an auto accident? They say it is all about customer service. But, is it? Nope. Not by a long shot. Why do they want a…
How did they do that?
A Boston man pled guilty in a glass eating scheme. Apparently, he and his wife were going to different establishments, eating glass, and then making insurance claims. How do people like this get caught? It really is quite easy. When…