A debt collector will generally call you at home. Why? Because that is the number that was listed when you opened the account. But, sometimes, if you are really unlucky, they will call you at work. Are they allowed to do this?
A debt collector may not contact a consumer at work if the collector knows or has reason to know that the consumer’s employer prohibits the consumer from receiving such contacts. What does this mean in English? A debt collector can call you at work the first time. You must then tell them that they are no longer allowed to call you at work because your employer prohibits it. You should follow this up with a letter to the debt collector telling them to stop calling you at work.
Debt collectors continue to call consumers at work after the consumer specifically told the collectors that such calls were prohibited by the consumer’s employer. It is an ongoing problem. If it happens after you put them on notice, document the date and time of each call, remind them that you are not allowed to get these calls at work and then contact an attorney to discuss how to make the calls stop.