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California Debt Blog: NCO gets sued by a burger chain

August 31, 2012 by Jonathan Stein

This is interesting. Whataburger, which by the way, has great burgers, has sued NCO Financial for debt collection violations. Why, you ask? Because NCO kept calling Whataburger and harassing its employees.

From Chron.com:

“Everyone hates harassing calls from unrelenting debt collectors, even the folks at Whataburger Restaurants.

Exasperated officials at the San Antonio-based burger chain have gone to court in an attempt to stop persistent collections calls made to its corporate headquarters to get an unidentified employee to pay up on a debt allegedly owed.

Whataburger last week sued NCO Financial Systems, saying the collection efforts of one of the nation’s largest debt collectors “amount to a campaign of harassment against Whataburger that is unreasonable … and reckless.””

This is one of the funniest things I have read in a while. A debt collector who went so over the top that the employer sued the collector. It would be nice if more employers were this aggressive. But, for now at least, Whataburger is doing something about it.

If you are getting called at work, tell the collector that you cannot take calls at work. Then send them a letter. Track any more calls made to your work and then talk to an attorney about the debt collection violations, both under the Fair Debt Collection Practices Act (FDCPA) and the Rosenthal Act. Aggressive action by the consumer will put an end to these abusive practices.

Categories: Uncategorized Tags: consumer protection, debt, debt collector, Fair Debt Collection Practices Act, FDCPA, harassing, NCO, Rosenthal Act, Rosenthal FDCPA, sued, Whataburger

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