I am adamant that my clients do not meet with the adjuster. Why? For a few reasons.
First, nothing good comes from you meeting with them. You are a novice. They are a professional. Would you go play a hand of poker with the World Series of Poker champ for $10,000? Probably not. So why would you go talk to someone who can beat your case?
Second, they will usually push you into either giving a recorded statement or signing an authorization. As they say on Law and Order “Anything you say can be used against you.” If you give them a statement, they can trip you up. They can then use it against you. Nothing good comes from that. If you sign an authorization, they may get some damaging medical records. Or they may get private medical records. All bad outcomes.
Third, the adjuster will make a determination of the type of witness you will make: good, bad or indifferent. If the adjuster decides you make a bad witness, this will effect their evaluation of the case. You will never be able to change their mind, even if you are deposed and their attorney tells the adjuster you make a good witness.
Nothing good comes from meeting with the adjuster. Do not do it. If an adjuster wants to meet with you, talk to an attorney.